Take the LEAD in Assisted Living Customer Service

In an assisted living community, customer service is centered around providing care and showing respect to your customers: your residents and their families. Good customer service is easy to administer when your customers are happy, but your customer service skills will often be put to the test. There will be times when you must handle […]

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When To Be Concerned About Memory Loss

Memory can be a tricky matter and can play games with us at the worst times. Have you ever blanked on the name of the person standing right in front of you? Have you had trouble recalling a crucial fact in the story you were telling? These minor memory mishaps can happen to anyone at […]

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Seniors Suffering from Lack of Sleep

As an adult, we need the same amount of sleep whether we are in our 20s or our 80s. You may, however, notice that residents’ sleep patterns differ from your own. They may rise very early in the morning, leading you to believe they need less sleep. In reality, they may be suffering from a […]

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Best Practices for Senior Medication Management

As an assisted living caregiver, you see the effects of aging on your residents’ health. Because of these age-related health changes and challenges, doctors frequently prescribe medications to seniors to help manage their health. In fact, the following statistics on medication use among older Americans are quite surprising: 75% of older adults take one or […]

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8 Apps That Help Seniors Stay Healthy, Connected, & Entertained

Researchers have been advocating senior technology use, including accessing the Internet, texting, emailing, or using apps, as a means of cutting down on the risk of isolation and depression. One researcher showed that computer use among retirees cut down on their risk of depression by more than 30%. According to stats from the National Center […]

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Your Role in Preventing Senior Falls

Modern medicine is making successful strides in controlling many of the diseases that, in past years, caused the deaths of many older Americans. Medication, surgery, and other treatments can now help to control diagnoses of heart disease, diabetes, or cancer, allowing seniors to live years longer. But by living longer, your residents’ health and safety […]

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