Preventing Senior Suicide: Know The Warning Signs

With information from the Promoting Emotional Health and Preventing Suicide Toolkit, presented by the Substance Abuse and Mental Health Services Administration, we’ve created this printable resource that you can hang in different areas of your senior living community to remind your staff of the warnings signs they should know and the actions they need to […]

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Critical Areas of Focus in a Senior Living Memory Care Program

If your assisted living community is looking to develop a senior living memory care program to provide more focused care for these residents with Alzheimer’s or other dementia, take these few points into consideration. Focus on Person-Centered Care In a senior living memory care program, it’s important for caregivers to understand and approach each resident […]

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Support Caregiver Wellbeing and Show Appreciation

Senior care is a demanding profession. In recent years, the turnover rate reached its highest point at 60%, with the main reason for leaving being low wages. But, caregivers are in this line of work for a reason. These individuals are truly compassionate and kindhearted people who come to work every day to care for […]

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Preventing Dementia Wandering in Seniors with Alzheimer’s

Wandering senior residents is a common, but tough, problem to manage. More than 5 million Americans are living with Alzheimer’s and six in ten people with dementia will wander. Individuals diagnosed with dementia may become disoriented, even in familiar places. Dementia wandering has the potential to be dangerous, but there are strategies and preventative measures […]

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Healthcare Recruitment: Tips for An Easy Interview Process

It’s no secret the employees within an assisted living community are often the crucial difference between a successful facility and one that struggles to find its identity. While having superstar employees enables you to provide exceptional customer service to your residents, hiring staff members who are not the right “fit” destabilizes the workforce by increasing […]

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Take the LEAD in Assisted Living Customer Service

In an assisted living community, customer service is centered around providing care and showing respect to your customers: your residents and their families. Good customer service is easy to administer when your customers are happy, but your customer service skills will often be put to the test. There will be times when you must handle […]

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