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8 Apps That Help Seniors Stay Healthy, Connected, & Entertained
Researchers have been advocating senior technology use, including accessing the Internet, texting, emailing, or using apps, as a means of cutting down on…
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Your Role in Preventing Senior Falls
Modern medicine is making successful strides in controlling many of the diseases that, in past years, caused the deaths of many older Americans.…
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Use Validation to Help Residents Coping with Alzheimer’s
As a caregiver, it can be difficult to support residents coping with Alzheimer’s. Day to day, even hour to hour, you may find…
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7 Requirements for Delivering Impactful Customer Service Training | Part 3
Part 3 of a 3-part series on Customer Service in Long Term Care You don’t have a lot of time to have your training…
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Employees that Communicate Stay Together | Part 2
Part 2 of a 3-part series on Customer Service in Long Term Care The difficulty you face with keeping residents and their families…
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6 Questions to Ask When Choosing a Customer Service Training Program | Part 1
Your Residents are Also Your Customers It’s a problem found in every long term care facility: how do you get your front line…
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