Effective workforce management for assisted living communities helps to ensure quality care while streamlining operations. More than 800,000 people live in assisted living in the US, according to the latest figures from the National Center for Assisted Living (NCAL). There are approximately 30,000 assisted living facilities staffed by nearly half a million workers, from direct resident care to dining staff to administrators.

While there is already a workforce crisis in assisted living, it is only expected to worsen as the baby boomer generation ages and demand increases. It is estimated that the population of adults older than 85 will double by 2036 and triple by 2049. With this surge in demand for assisted living care, prioritizing staff readiness, efficiency, and capabilities will be critical. Here are key considerations for implementing effective workforce management for assisted living.

  • Workforce planning and staffing. The first step in optimizing workforce management for assisted living communities is to understand the assisted living community’s current needs and staffing capabilities. This includes a comprehensive analysis of residents’ needs and acuity levels, facility size, applicable regulations, current resident-to-staff ratio, staff skill sets, and shift patterns.
  • Scheduling. Once a workforce plan has been established, juggling staff availability and minimizing coverage gaps can be a challenge. Automated scheduling tools streamline the process, reducing errors and improving efficiency, while mobile timekeeping software helps simplify payroll and compliance with labor regulations.
  • Communication. Effective workforce management relies on open communication between staff, management, residents and their families. Establish communication channels to share information and address concerns, such as regular team meetings or messaging systems.
  • Training. Training can establish a standard of care and keep staff up-to-date on best practices as they evolve. Staff training begins with in-depth onboarding and is consistently supplemented with additional education opportunities, such as monthly in-service sessions. Cross-training staff contributes to effective workforce management for assisted living communities by increasing flexibility in staffing.

SeniorLivingU can help

SeniorLivingU, located in Hershey, PA, provides senior care training developed by senior care experts. To facilitate staff training, SeniorLivingU provides assisted living administrators with a variety of delivery options, including the Anytime Online Learning Portal as well as DVDs, training manuals and instant downloads covering a wide range of topics including:

  • Activities of daily living
  • HIPAA compliance
  • Understanding Alzheimer’s and dementia
  • Resolving co-worker conflicts
  • Infection control
  • Reducing resident falls

Comprehensive staff training packages, such as Medication Training, include manuals, an instructor guide, DVDs, quizzes, and downloadable certificates.

For common questions about our assisted living education or information about how to purchase our educational products, visit our FAQ page. Contact us today to learn more about SeniorLivingU and the services and resources we provide.