A Management Reference For Executive Directors – Admin Level 1 Certificate Program

Price : $425.00

This course teaches those wanting to become administrators what the job entails. From hiring to managing front-line staff, preparing for a cyber attack, to an active shooter on campus drill, these manuals offer clear and up-to-date information, with examples of day to day issues in the managing of an assisted living community.

This 4-domain, 4 book set serves as an ongoing reference for administrators in assisted living communities. Included in this course is a 100 question exam. Criteria for receipt of a certificate requires the participant to receive a score of 85%, or better, on the open-book exam. If you are looking to complete this program for continuing education purposes, NAB has approved our certificate program for 14 CEUs.

SeniorLivingU will retain a physical copy of your exam for 30 days. Your score is recorded electronically and kept indefinitely.  If you wish to keep a copy for your own reference, please make a copy of the exam before submitting it.

Note on ordering for Georgia:

If you are ordering this program as part of the requirements to become licensed in the state of Georgia, you MUST register and complete the course directly through GHCA/GCAL or GSLA. Ordering books directly through our website will not provide you with the correct certificate of completion.

Domain 1: Care, Services & Supports

Chapter 1 – Quality of Care

Medical and Nursing Care Practices – 12

Medication Management & Administration – 17

Disease Management – 31

Nutrition and Hydration – 37

Activities of Daily Living & Independent Activities of Daily Living (ADLs and IADLs) – 43

Therapy and Rehabilitation Services – 48

Care Recipient Assessment and Care Planning – 51

Medical Directors and Your Nursing Department – 53

Emergency Medical Services – 58

Transition of Care – 60

Basic Healthcare Terminology – 72

Chapter 2 – Quality of Life

An Overview of Resident Wellness – 78

Person-Centered Care and Comprehensive Care Planning – 85

Care Recipient Bill of Rights and Responsibilities – 86

Care Recipient Safety – 92

Care Recipient Grievance, Conflict and Dispute Resolution – 102

Advocacy – 108

Care Recipient Decision-Making – 120

Care Recipient Satisfaction – 124

Recognition of Maltreatment – 127

Mental and Behavioral Health – 134

Pain Management – 157

Death, Dying, and Grief – 158

Food Service – 160

Therapeutic Recreation and Activity Programs – 168

Community Resources, Programs, and Agencies – 197

Chapter 3 – Ancillary Services

Hospice and Palliative Care – 202

 

Domain 2: Operations

Chapter 1 – Financial Management

Budgeting and Forecasting – 11

Financial Analysis – 23

Revenue Cycle Management – 32

Financial Statements – 49

Revenue and Reimbursement – 54

Integration of Clinical and Financial Systems – 58

Internal Financial Management Controls – 59

Chapter 2 – Risk Management

Risk Management Process and Programs – 65

OSHA Rules and Regulations – 72

Workers’ Compensation – 81

Compliance Programs – 85

Quality Improvement Processes – 89

Contracted Services – 92

Chapter 3 – Human Resources

What Is Human Resources? – 95

Federal Human Resources Laws, Rules, and Regulations – 97

Selection and Hiring Practices – 105

Organizational Staffing Requirements and Reporting – 124

Co-Worker Training and Orientation – 128

Performance Evaluation – 143

Human Resource Policies – 165

Cultural Competence & Diversity Awareness – 175

 

Domain 3: Environment and Quality

Chapter 1 – Care Setting

Maintaining Your Facility – 8

Food Safety, Sanitation, and Inspection – 27

Information Systems Infrastructure – 34

Safety and Accessibility – 41

Disaster and Emergency Planning – 44

Crisis Communications – 59

Chapter 2 – Regulatory Compliance

Federal Healthcare Laws, Rules, and Regulations – 64

Certification and Licensure Requirements – 71

 

Domain 4: Leadership and Strategy

Chapter 1 – Leadership

Organizational Structures – 8

Effective Leadership and Management – 13

Leadership Principles – 18

Chapter 2 – Organizational Strategy

Mission, Vision and Value Statements – 22

Business Development – 27

Generating Leads and Referrals – 34

Building Community – 49

Additional information

Weight 4 lbs
Dimensions 11 × 9 × 2 in

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