Table of Contents
- 1. Emergency Manual Management
a. Statement of Purpose – page 7
b. Policy & Procedure – page 9
c. Selected Definitions – page 11
d. Organizational Chart for Emergencies – page 13
2. Emergency Contact Lists
a. Facility Key Personnel Phone Tree/Numbers – page 14, 15
b. Local/State Emergency Services Telephone List – page 16
3. Incident Management
a. National Incident Management System (NIMS) – page 19
b. Emergency/Incident Command Center – page 20
c. Public Relations/Media Inquiries – page 23
d. Emergency Supplies –page 24
e. Coded/Emergency Announcements – Page 25
f. Elevator Keys – page 26
4. Evacuations
a. General Evacuation Considerations– page 29
b. Emergency Evacuation – page 30
c. Planned Evacuation – page 31
d. Reciprocal Agreements& Forms – page 33
5. Fire Alarm System Impairment
a. Planned Outage – page 39
b. Unplanned Outage– page 40
6. Food and Water Supply
a. Disaster/Emergency Meal Service – page 43
b. Guidelines for Quantities – page 43, 44
c. Sample Menus – page 44, 45
d. Preparation Suggestions & Order Guide – page 46 - 1. Fire Emergency – page 49
2. Carbon Monoxide – page 53
3. Bomb Threats – page 57
4. Elopements – page 61
5. Abuse
a. Staff to Resident – page 67
b. Resident to Staff – page 68
c. Resident to Resident – page 69
6. Utility Interruptions/Emergencies
a. General Information – page 73
b. Sewer Service Interruption – page 74
c. Natural Gas – page 75
d. Electric Interruption– page76
e. Water Service Interruption – page 77
f. Telephone Service Interruption – page 78
g. Elevator Service Interruption – page 79
7. Work Place Violence
a. Potential Acts – page 83
b. Actual Acts– page 84
8. Active Shooter – page 85
9. Unidentified Visitor – page 87
10. Staff Injury – page 89
11. Suspected Staff Substance Abuse – page 90
12. Staff Complaint of Theft – page 91
13. Lack of Staffing – page 92
14. Workforce Interruption – page 93
15. Resident Death – page 95
16. Behavioral Crisis Intervention – page 97
17. Missing Medication – page 99
18. Resident Complain of Theft – page 100 - 1. Bioterrorism Plan page 103
2. Hazardous Materials Incident page 107
3. Nuclear Emergency page 109
4. Terrorist Activity page 111 - 1. Earthquakes page 115
2. Hurricanes & Tropical Storms page 117
3. Sinkhole page 121
4. Winter Weather page 123
5. Thunderstorm & Lightening page 127
6. Tornado page 129 - 1. Maintenance Checklist – page 133
2. Dining Checklist – page 134
3. Safety Committee Checklist – page 135
4. Resident Care Checklist – page 136
