Anything entered into an AI system may be stored, processed, or used in ways that are outside of our control. When in doubt, treat sensitive information with the same care you would use with PHI/PII and HIPAA sensitive information. If you would not post it publicly, send it to an external party, or share it outside the organization, do not enter it into an AI tool. Remember to always protect resident information, including their photos.
AI can be a powerful resource when used thoughtfully and responsibly. By following guidance and exercising good judgment, we can benefit from innovation while protecting the privacy, security, and trust that are a fundamental part of what we do.
Examples of AI tools include: ChatGPT, Claude, Copilot, perplexity, Gemini, jasper.