Risk Management Certification – Individual Program

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Table of Contents
Introduction- 1
Who Should Read This Book? – 1
What Will the Reader Learn? – 2
Chapter One: An Overview of Risk Management  – 3
Learning Objectives 4 What Is Risk Management? – 5
Ten Risk-Management Strategies – 7
A Typical Risk-Management Scenario – 10
Communicating With Your Insurance Company – 14
Self-Check Questions – 16
Chapter Two: Managing Resident Responsibility – 19
Learning Objectives – 20
Shared Risk – 21
Creating a Shared-Risk Agreement – 24
Three Common Causes of Resident Incidents – 27
Responding to Resident Abuse – 31
Self-Check Questions – 34
Chapter Three: Managing Employee Incidents – 37
Learning Objectives – 38
Workers’ Compensation – 39
Preventing Employee Accidents – 41
Reporting Employee Job-Related Injuries and Illnesses – 44
Getting Employees Back to Work – 48
Promoting Employee Safety – 54
Self-Check Questions – 58
Chapter Four: Reporting and Investigating Incidents – 61
Learning Objectives – 62
Reporting Incidents – 63
Investigating Incidents 69
Writing an Investigation Summary – 74
Follow-up: Avoiding Recurrences – 80
Self-Check Questions – 85
Chapter Five: The Community Safety Committee – 87
Learning Objectives – 88
An Overview of the Safety Committee – 89
Monthly Safety Rounds – 93
Trending and Analysis of Incident Reports – 102
Safety Committee Recommendations – 106
Self-Check Questions – 109
Chapter Six: OSHA – 111
Learning Objectives – 112
An Overview of OSHA – 113
Hazardous Substances – 117
Bloodborne Pathogens – 119
Standard Precautions for Infection Control – 121
Transmission-Based Precautions – 124
Hepatitis B – 125
Human Immunodeficiency Virus (HIV) – 127
Managing a Post-Exposure Situation – 128
Tuberculosis Control Program – 129
Cleaning and Disinfecting – 131
Community & Building Safety – 135
Self-Check Questions – 140
Appendix A: Answers to Self-Check Questions – 143
Appendix B: Useful Risk Management Forms – 147
Appendix C: OSHA Hazard Label Pictograms – 173