Online- eLearning – “Resident Rights for PA and MD Employees”
This online eLearning course “Resident Rights for PA and MD Employees” discusses the foundation of these rights; the five broad categories of resident rights the PA and MD regulations encompass: dignity/independence, communication, health/hygiene, services, and environment; and the assisted living worker’s role in resident rights. Participants also gain knowledge in addressing conflicts/complaints and expectations of their role in the complaint process.
Access to this eLearning will expire 90 days from the date of purchase.
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